Engagement summary

Thank you to all Community Voice members who completed the February 2026 survey.

The survey was open from 24 February to 15 March 2026 and explored:

  • refreshing our social media
  • developing an Antisemitism Strategy

See below for a summary of what we heard and how this feedback will help inform Council's next steps.

View the images below for a visual snapshot of the results, or read the engagement summary report.

  • Refreshing our social media

    Most respondents use social media, but engagement with Council is mixed.

    Almost half do not follow or interact with any Council accounts.

    Council content is often encountered passively, with many members saying they want more practical, service-focused information.

    These insights have informed the development of our draft Social Media Strategy.

  • Developing an Antisemitism Strategy

    There is high awareness of antisemitism among members, alongside recognition of its sensitivity and complexity.

    There is broad support for Council developing an Antisemitism Strategy, provided key concerns are carefully managed. These include concerns about political tensions, the potential exclusion of some communities, and the risk of increased division.

    These insights will inform the development of the Strategy.

Community Voice Feb/March 2026 ‘Who we heard from’ infographic. It reports 147 survey responses and a 42% member response rate. Gender split: 73 male, 71 female, and 2 prefer not to say. Age ranges shown from 18–24 through 85+, with the largest groups aged 55–64 (36 people) and 65–74 (36 people). A suburb map shows response counts across Glen Eira suburbs (highest shown is Caulfield North with 22 and Elsternwick with 20). Identity summary includes: 41 people born overseas, 31 from a multicultural background, 12 LGBTIQA+, 12 identifying as a person with disability, 11 carers of someone with disability, 11 speaking other languages at home, and 2 First Nations.
Community Voice Feb/March 2026 infographic with two topics. First, ‘Refreshing our social media’: 92% of members use social media. Most want practical information, including news and announcements (77%), events and programs (76%), service updates (70%), and projects and works updates (64%). Engagement with Council’s social media is described as mixed: 43% see Council posts when they appear in their feed, 36% visit Council accounts to look for information, and 24% don’t see Council posts at all. Second, ‘Developing an Antisemitism Strategy’: 99% are familiar or somewhat familiar with the term antisemitism. Key concerns include safety of Jewish people in public places (76%), normalisation of prejudice and hate (70%), and impacts on community cohesion (68%). Support is shown for Council action, with 48% saying it is very important for Council to actively address antisemitism and 61% supporting Council developing a Strategy. Additional concerns to manage include political tensions influencing the Strategy (60%), other communities feeling excluded (50%), and the Strategy increasing division (47%).