About this engagement

Council is consulting with residents who receive independent living services, their families and carers, staff, volunteers and the community on a proposal for Bayside City Council to provide these services to our residents on our behalf.

The proposal

Glen Eira and Bayside City Councils have been working on a proposal for Bayside to provide independent living services – also known as in-home care and social support services to Glen Eira residents.

The proposal was developed in response to the Australian Government’s aged care reforms that make it hard for councils to continue to run services. Bayside is one of the few Victorian metropolitan councils set to provide aged care services once the Australian Government reforms are in place.

What we considered

  • ​Continued quality care

    Our residents will continue to receive quality care and support from a trusted council-run service as well as additional services as their needs change.

  • ​Experience

    Our residents will benefit from Bayside City Council’s long history of delivering aged care services.

  • Greater scale

    Bayside is larger and offers more services than Glen Eira, including care to help you as your needs change and become more complex (such as home care packages).

  • ​No change to Warrawee

    This proposal does not impact Council’s residential aged care facility, Warrawee.

Background - our past engagement outcomes

In 2022 we undertook a community engagement survey on ‘Living and Ageing Well in Glen Eira’, the report with the results can be found here.

In summary respondents said they would choose an aged care provider based on: 

  1. Reasonable fees.
  2. Continuing to provide services as needs changed.
  3. Delivering services when and how they want them.

Respondents also mentioned that Council’s independent living services are important and valued, especially domestic assistance, home maintenance, personal care and delivered meals.

In late 2023, Council conducted 'Our Priorities, Our Future' community engagement program. It asked the community how Council can fund the priorities the community values most.

The results from extensive community engagement found that aged care and in-home support is Council’s seventh most valued service of 17 service areas that were put to the community.

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Engagement and Insights Team

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The Engagement and Insights Team will work closely with the Independent Living Services Team to respond to any questions around service delivery.

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