Helping decide the future of Warrawee together

Warrawee Community (Warrawee) is a 90-bed residential aged care facility that has been part of our service offering since January 1995. It currently supports around 73 residents offering 24-hour care. We are the only council in Victoria — and one of very few in Australia — that operates a standalone residential aged care facility.

We need to make a decision about Warrawee’s future, and we want you to be part of the conversation.

No decision has been made yet. We’re seeking your views on whether Warrawee Community should continue operating as it is, or whether ownership should transfer to a new provider. Please be assured we are not considering closing the site. Residential aged care will continue at Warrawee with a strong focus on high‑quality, local care and support.

The two options we are considering

  • One: Continue as a Council-run facility

    Council would continue to own and operate Warrawee Community. As part of this we would need to absorb a projected $5.5 million annual operating deficit, which will increase over time and require ongoing investment to meet the strengthened aged care standards introduced by the Australian Government’s reforms. This will impact our ability to invest in other essential community services and facilities.

  • Two: Transfer to a registered aged care provider

    Council would transfer ownership of Warrawee to a registered aged care provider, better suited to operate and invest in the site and service under the new reforms. Local care would continue at site and residents would stay living there. This would be a more sustainable operating model for Warrawee, and Council funds could be redirected to other essential community services and facilities.

Why we're talking about this now

  • Council's considerations

    Glen Eira City Council is the only council in Victoria — and one of few in Australia — to run its own standalone residential aged care facility. We know how important locally run services are to our community, which is why we want to talk openly with you about the future of Warrawee. As a standalone provider, we cannot operate Warrawee as efficiently as larger providers.

  • Reform impacts

    Residential aged care is a highly specialised and tightly regulated service. Recent national reforms introduced on 1 November 2025 have strengthened standards, improved resident care, and increased compliance, staffing and governance requirements. While these changes are positive, they also add significant cost and complexity for standalone providers like Council. Meeting these standards requires ongoing investment, which affects our ability to fund other services our community relies on.


  • Financial impacts

    The cost of running Warrawee has grown. Early forecasts show a $5.5 million operating loss in 2025–26. We have a responsibility to manage community assets and services in a way that is sustainable and responsive to change.

    Recent engagement (Community Priorities Panel, Our Place, Our Plan) shows residents want Council to focus on services that benefit the whole community and to make fair, transparent decisions. Reviewing services like Warrawee is part of our responsible long-term planning.


  • What your feedback can and cannot influence

    Can influence

    • The decision to transfer ownership of the site and service
    • The decision to keep the site and operate it
    • How we would reallocate funding if we sold Warrawee.


    Cannot influence

    • How proceeds of the sale are to be spent/allocated if the site and service is sold
    • Details of the contract of sale.
  • Our commitment

    We know many community members feel a sense of connection to Warrawee and this will be an incredibly challenging decision. We’re committed to seeking input from everyone in our community and we’re closely consulting with staff, residents, and their representatives. This is part of our commitment to genuine community engagement and being transparent about how we make decisions.

Have your say! Complete the survey now

Share your thoughts by Wednesday 25 March 2026

You can

  • 📝Complete the survey above by clicking the green 'Start the survey' button — The survey should take about 10 minutes to complete.
  • 📞Call to speak to a member of the community engagement team on (03) 9524 3333.
  • 📩Email us at engagement@gleneira.vic.gov.au
  • 📑Send a letter or visit us at Glen Eira Town Hall, corner Glen Eira and Hawthorn Roads, Caulfield

You can also request a hard copy of the survey form to be posted to you.  To request this, contact us at (03) 9524 3333 or email us at engagement@gleneira.vic.gov.au.

​Privacy collection notice

Glen Eira City Council is committed to protecting the personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014 (Vic). The privacy collection notice explains the purpose for which information is collected, and how we will use and handle the information. You can view the privacy collection notice for this project here: Privacy Collection Notice.